MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS
Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance.
Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We looking for a Yamaha Technician M/F based : Uganda
Job Description :
Key Job Responsibilities
□ Achieve sales targets for Yamaha workshop services through effectively servicing customer’s motorcycles as per service menus□ Carry out pre-delivery inspection on all new motorcycles prior to delivery
□ Provide quality workmanship through fixing customer motorcycles right the first time in order to avoid repeat jobs.
□ Accurate identification of motorcycle faults, parts that need replacement and proper fitment of motorcycle parts
□ Manage his/her performance through active identification of training needs & participation in available training & development programs
□ Timely and accurate communication of motorcycle defects through preparation & submitting of defect reports to supervisor.
□ Respond to & handle customer complaints promptly through addressing all repeat jobs brought to his attention to ensure maximum customer satisfaction.
□ Proper management of all technical tools & equipment allocated to you at all times to avoid accidents and wastage.
□ Adhere to Toyota standards by carefully handling customer motorcycle & tools to avoid damages and losses.
Profile Request :
To ensure that all customer motorcycles are fixed right the first time and hence achieving service throughput and revenue targets as well as customer satisfaction.
- One year’s experience in Technical works
• Motor Vehicle/ motorcycle Technician Diploma/ Certificate
Skills and Competences required
- Excellent Riding Skills
- Good Communication.
- Teamwork spirit
- Interpersonal Skills.
- Good customer service attitude