Quality Control Manager (QCM) at Hariss International Limited

Job Description

The Quality Control Manager (QCM) is responsible for the direct management and leadership for the Quality Control department and Laboratories. He/she is responsible for the proper reporting of outcomes to the appropriate levels of management in these areas to ensure expected goals are met.

As a leading manufacturing company, Hariss International Limited is dedicated to providing customers with high quality products. Alongside that, we are also committed to developing our people – enabling them to make the most of the many elements that help them to succeed.

The QCM will find himself collaborating with a highly talented team on work that is challenging, engaging and incredibly rewarding.  QCM will be an essential element of our success:  trusted, empowered and supported to make a lasting impact on the very future of our business. It is a chance to use his/her knowledge, skills and experience to shine brightly and achieve ambitions – all while delivering the best foods and drinks that enrich people’s lives now and for generations to come. That way our business can augment customer satisfaction and achieve sustainable growth.

Job Responsibility

• Help Food Safety Management System (FSMS) Team Leader to ensure that the FSMS is established, implemented, maintained, and updated.
• Help QMR to ensure QMS and Laboratory systems are established, implemented, maintained, and updated.
• Help QAM in Preparation for all Company Quality Audits, ISO audits and respond to issues.
• Provide a strong presence on the manufacturing floor to assure compliance to process controls and to support operations.
• Ensure compliance and record keeping for all mandated quality checks, testing, and sampling and sanitation activities.
• Track, analyze, and lead initiatives for all quality and customer complaint issues.
• Help QAM in Authorization of all test reports upon verification and take actions as may require.
• Help QAM to Manage budgeting, purchasing and inventory of laboratory/testing supplies.
• Monitor the performance and competencies of plant Quality control and Lab staff and provide leadership, coaching and development as needed.
• Provide day-to-day leadership to Quality control Department and Laboratories.
• Together with QAM Evaluate and introduce new equipment and methodologies to keep laboratory performance up to date.
• Monitor all online quality related activities and to ensure all the products are being produced as per set standards by Quality assurance section.
• May serve as plant representative for regional quality forums and initiatives.

Educational Requirement

• Bachelor’s degree in biological sciences, laboratory sciences, chemistry and, food science and technology or related field, Masters preferred.

Experience Requirement

• Five or more years of Quality experience with one or more years of QA management experience within consumer products, specifically beverage, food or other clean manufacturing
• Production lines inspection experience.
• Knowledge of ISO requirements and audits.
• Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design
• Strong computer skills, including Word, Excel, Access, & PowerPoint.
• Proven leadership skills, coaching and developing leaders & employees.
• Demonstrated ability to drive continuous improvement and manage to/achieve metrics.
• Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives.
• Ability to drive positive change in both processes and systems and culture.
• Strong internal and external customer focus with great follow-up.
• Ability to provide afterhours support to a 24 X 7 operation for critical issues.
• Self-directed with high integrity and the maturity to be an effective manager.
• Ability to think at a strategic level.
• Ability to drive and deliver set results.
• Ability to identify and provide learning opportunities that enable others to reach their full potential.
• Ability to work with and through multi-disciplinary teams.
• Ability to pursue high standards of excellence in line with agreed policies and procedures.
• Ability to take initiative.